Fraud & Identity Theft

We are working around the clock to protect you from criminal activity when it comes to banking.

Whether it is online, in person, or over the phone, we want you to feel as safe as possible from threats like fraud and identity theft. This is something that everyone should be educated on. We can help you to learn more about fraud and identity theft, and what you should do in case you have become a victim.

Educate

Learn about the basics of fraud and identity theft so that you are less likely to fall victim to these crimes. Learn More

Avoid

Always stay in the know when it comes to the latest scams and criminal activity going on. Current Scams

Be Proactive

Take the steps that you should when you are suspicious of any fraudulent activity. Act Now

To report possible identity theft:

Report the theft to Tammy Lavalais in our Moreauville branch at (318) 985-2101 EXT: 3034

Learn more on Identity Theft.

Suspect your stolen card is only part of the picture? See our fraud & identity theft section.

We are here to help you protect yourself

To help our customers manage and protect their money, The Cottonport Bank will send customers text alerts, which will allow them to receive a text message notification of any suspicious behavior. Once the text message is received, the recipient will be prompted to provide a response letting us know if they authorize the transaction. If we do not receive a response, or if the customer lets us know that they do not, we will freeze the customer's account until the problem is resolved.

In order for us to make sure this process is successful, we must stay updated on customer contact information. Call or stop by one of our convenient locations to update your address, or phone number. Branch locator